Shipping Information:
Orders are processed within two days of submitting the order on the web. If for some reason we do not have an item in stock, and is back ordered, we will notify you within 2-3 business days, and your credit card will not be charged until it is has been shipped.
Special Orders;
Special Orders will be charged in full when order is placed.
Defects;
In the event that a defect in workmanship is not noticed immediately after use we completely understand. Please call Customer Service and ask for a Defect Return Authorization at 1-530-647-2763.
Exclusions;
We apologize in advance that we cannot accept returns on some items to include any health care products including feed supplements; earrings, videotapes or books, custom made or personalized items.
Shipping and Handling Charges;
SHIPMENTS Add
0 to 25.00 $6.95
25.01 to 50.00 $9.95
50.01 to 75.00 $10.95
75.01 to 100.00 $11.95
100.01 to 150.00 $13.95
150.01 to 200.00 $13.95
200.01 to 300.00 $13.95
300.01 to 400.00 $13.95
400.01 to 694.99 $13.95
*695.00 up *FREE SHIPPING
Hawaii, add $20.00
Canada, add $10.00
Will Call Orders $4.50
*Free Shipping for orders over $695.00 applies only to continental U.S.A.
*3 Day Select: ADD $14.95
*2nd Day Air: ADD $19.95
*Next Day Air: By Quote. Add minimum $29.95 per order
Shipping is our choice of ground shipping by U.P.S. or Parcel Post inside of the continental U.S. and usually takes 2-6 working days for delivery depending on delivery location.
Shipments via U.P.S. a street address is required, no P.O. addresses will be accepted.
Out of Country Shipping and Overnight Shipments will be charged based on weight and location and will be provided by quote.
Customer is responsible and invoice will be adjusted to reflect actual cost of shipping over and beyond estimated cost.
Rush Delivery;
Shipping Policy;
We want you to have as much faith in our products as we do. We stand behind every item we sell. Upon receipt of your order please inspect it immediately. If, for any reason you are not satisfied With your purchase, simply return the product in original unused condition with the receipt within 10 days from date of reciept and we will replace the item or refund your account (see conditions below). Our goal is your complete satisfaction!
Merchandise returned after 10 days from delivery is subject to a restocking fee of 15%-25%. Returns will not be accepted after 30 days unless special prior arrangements have been made.
Refunds and Exchanges exclude shipping and handling charges.
If you received a wrong item or a product that is defective, please call Customer Service 1-530-647-2763 to provide for Delivery Pick up for refund, replacement or exchange of merchandise.
