Sierra Western Wear

P.O. Box 1009

Placerville, California 95667

Phone Orders taken 10:00 a.m. - 4:00 p.m. Mon - Fri Pacific Standard Time.

Office: (530) 647-2763

Fax: (530) 647-2894

Orders are processed within two days of submitting the order on the web. If for some reason we do not have an item in stock, and is back ordered, we will notify you within 2-3 business days, and your credit card will not be charged until it is has been shipped.

Special Orders;

Special Orders will be charged in full when order is placed.

Defects;

In the event that a defect in workmanship is not noticed immediately after use we completely understand.

Please call Customer Service and ask for a Defect Return Authorization at 1-530-647-2763.

Exclusions;

We apologize in advance that we cannot accept returns on some items to include any health care products including feed supplements; earrings, videotapes or books, custom made or personalized items.

Enter the email address used when you purchased your products, along with your order number, to view your order details.