Sierra Western Wear

279 Placerville Drive, Suite G

Placerville, California 95667

Phone Orders taken 9:00 a.m. - 4:00 p.m. Mon - Fri Pacific Standard Time.

Office: (530) 647-2894

Orders are processed within two days of submitting your order on the web. You are sent an email via USPS when your order has been shipped. If for some reason we do not have an item in stock, and it is back ordered, your order will be updated to backordered.

Special Orders;

Special Orders will be charged in full when order is placed.

Defects;

In the event that a defect in workmanship is not noticed immediately after use we completely understand.

Please call Customer Service and ask for a Defect Return Authorization at 1-530-647-2894

Exclusions;

We apologize in advance that we cannot accept returns on some items to include any health care products including feed supplements; earrings, videotapes or books, custom made or personalized items.

Enter the email address used when you purchased your products, along with your order number, to view your order details.